How to Be Assertive
Assertiveness is the ability to honestly express your opinions, feelings, attitudes, and rights, without undue anxiety, in a way that..
Communication
How to Prepare a Presentation
Very few people indeed can stand in front of a group and give a talk which appears to be spontaneous, relevant and informative. In the..
Top 20 Best Books on Communication and Listening
Putting together a list of excellent books on any subject is always a highly subjective exercise. Nonetheless it is often useful to try to..
Dealing with Complaints
It is easy to take the view that some complaints are simply trivial or even false (especially when made by an active or chronic..
Characteristics of Effective Communication
‘Good’ communication doesn’t just happen – we have to plan it and work at it. We have to practice the ‘dance’. Think..
Types of Communication Barriers
So-called ‘bad’ communication is pretty simple. Bad communication is what happens when you’re not able to get your ideas and feelings..
Examples of Communication Skills
We all aspire to have more effective communication skills but what are some examples of communications skills which work well? One..
Types of Communication Skills
We participate in communication exchanges for a range of reasons. These might include to inform a person or a group, to get information, to..
Interpersonal Communication Skills
The well-known management author Stephen Covey suggested that the first principle or what he called “habit” to adopt in becoming highly..
The Secret to Effective Business Presentations
Most books on giving effective and professional presentations provide a wide range of advice about how to perform them more successfully...
