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Communication

How Do We Create More Professional Leadership “Presence”?

How Do We Create More Professional Leadership “Presence”?

While leadership can be characterized as being effective when a few very specific skills or competencies are demonstrated (being..

June 3, 2016
Five Steps to Writing Clearly

Five Steps to Writing Clearly

To our readers, our writing defines us. It tells them whether we are intelligent, educated, professional, and careful about details. When..

September 18, 2015
Dealing with Tough Questions

Dealing with Tough Questions

Some questions are very easy to answer and we simply take them in our stride. But this is not always the case, especially when an..

October 24, 2014
Is Silence a “Dangerous” Tool in Communication?

Is Silence a “Dangerous” Tool in Communication?

Communication theory typically has a lot to say about how we should transmit our messages (in carefully chosen, clear and concise language)..

June 27, 2014
Public Speaking

Public Speaking

Speaking in public on behalf of an organization (when it is not your professional job) can take place in a number of situations. This might..

January 8, 2014
If Customers Are Real People, Why Do We Talk to Them like Robots?

If Customers Are Real People, Why Do We Talk to Them like Robots?

There’s a dangerous myth that’s wormed its way into the business world. It says a certain breed of customers expect a special..

January 3, 2014
Assertiveness Styles

Assertiveness Styles

Assertive people: feel empowered – they do not feel that they are unjustly controlled by others are proactive – that is, they..

December 5, 2013
Presenting to Groups of People

Presenting to Groups of People

Very few people indeed can stand in front of a group and give a talk that appears to be spontaneous, relevant and informative. Those who..

November 29, 2013
Handling Complaints Systematically

Handling Complaints Systematically

In order to handle complaints in a systematic way, any organization, no matter what its size or type, needs to have an active communication..

November 7, 2013
Why is Clear Writing a Key Business Skill?

Why is Clear Writing a Key Business Skill?

Learning to write in a clear way was a standard part of almost every junior school curriculum in decades past (even if many of the students..

September 12, 2013
About the Editor and Primary Author

Jon Warner

Jon Warner is an executive coach and management consultant and in the past has been a CEO in three very different companies. Read more

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ReadyToManage

ReadyToManage is your one-stop shop for world class employee and personal development resources.  Our mission is to assist individuals and companies in developing management, leadership, and business skills in themselves and their employees through effective and affordable development materials and courses.

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