How to Be Assertive
Assertiveness is the ability to honestly express your opinions, feelings, attitudes, and rights, without undue anxiety, in a way that..
Assertiveness
10 Ways to Be More Assertive
We may all aspire to be more assertive but how do we go about doing this? Perhaps first and foremost we need to have a good awareness of..
Dealing with Workplace Bullying
When we were young a “bully” may well have meant someone older or bigger than us (at school or college perhaps) and the physical act of..
Dealing with Extraverts or Dominant and Loud People
It is often the case that louder or more extraverted people will often dominate a discussion or one-to-one conversation and not allow the..
Dealing with Unreasonable Requests or Favors
We are all asked to “go the extra mile” from time to time, and work a bit harder or longer or grant a favor to someone at work. On an..
Dealing Fairly and Assertively with an Upset or Angry Customer
When someone is angry or upset enough to call an organization to complain, it is usually not because he or she enjoys doing so. The..
