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Emotional Intelligence

Emotional Intelligence Pocketbook

Emotional Intelligence Pocketbook

As it was conceived as a concept by the original researchers, Peter Salovey and John Mayer, Emotional intelligence is defined as a learned ability to perceive, understand and express our feelings accurately and to control our emotions so that they work for us, not against us.

Although there is some dispute about what constitutes human intelligence or human emotion (and how it might be successfully measured) the term emotional intelligence draws on two simple concepts. This is to be ‘intelligent’ or what we can described as “applying knowledge appropriately” and to be ‘emotionally astute’ or ‘tuned in’, or what can be described as “applying feelings appropriately”. It can also be argued that that emotional intelligence is driven by two major factors. These are people’s basic drive or motivation and the relative structure or flexibility of their thinking about themselves and others. “Applying knowledge appropriately”is fundamentally about ‘analysis’ and ‘intuition’, and “Applying feelings appropriately” is fundamentally about ‘experience’ and ‘expression’.

Emotionally intelligent individuals are more likely to put their feelings into a wider context and to look for connection and associations between what they are feeling and the links that this has to the way that they behave, talk and act in general. In a practical sense, this means that they more quickly recognize that natural and common emotions, such as happiness, sadness or anger are part of a sophisticated response process. Effort is therefore, necessary to understand the context in which these emotions are being felt. This may be done instinctively on the part of some people and may be a learned behavior in others. However, in both cases, individuals are looking for the meaning behind their feelings, and not acting ‘blindly’.

This Pocketbook takes the view that developing our self and interpersonal awareness, our emotional and social intelligence has always been important but in this fast-paced and highly pressured world it is essential.  This Pocketbook aims to teach readers how to turn negatives into positives and how to get the best out of ourselves and others, thereby growing self-esteem and confidence.

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About Dr. Jon Warner

Dr. Jon Warner is a prolific author, management consultant and executive coach with over 25 years experience. He has an MBA and a PhD in Organizational Psychology. Jon can be reached at

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About the Editor and Primary Author

Jon Warner

Jon Warner is an executive coach and management consultant and in the past has been a CEO in three very different companies. Read more

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