ReadyToManage
Jon Warner – Author, Speaker, Management Consultant and Executive Coach

Recruitment and Selection

Interview Guides for Hiring Managers

Examples of Probing Interview Questions

Examples of Probing Interview Questions

We often want or need more information than we get when we ask a question during an interview. Probing is asking follow-up questions when we do not fully understand a response, when answers are vague or ambiguous or when we want to obtain more specific or in-depth information.

Active listening techniques

Question probes often take time to work and the best thing is to lend a sympathetic ear and exercise patience. You therefore need to make liberal use of active listening probes such as silence, good eye contact, plenty of head nods, use of statements such as “OK I see…” and lots of “Mmm-hmms.”

Examples of probing questions for interviews

Probes cannot be easily planned in advance. It is impossible to know what issue the person might raise and how you might need to probe to learn more. However, it is helpful to be familiar with probing and some general ways to probe. You can therefore specifically use the following questions to follow-up on the prepared behavioral questions.

  • “Tell me more about that.”
  • “What led you to . . . “
  • “What eventually happened?”
  • “Looking back, what would you do differently now, if anything?”
  • “Compare this to what others have done.”
  • “What did your supervisor say / do?”
  • “What was the outcome?”
  • “What was the situation?”
  • “Why did you do that?”
  • “How did others see it?”
  • “What kind of feedback did you get?”
  • “Is this typical for you?”
  • “Can you think of another example of this?”
  • “What did you learn?”
  • “What did everyone else do?”
  • “What else can you remember about that situation?”
  • “Give me more detail about what you did, please.”
  • “What exactly did you say?”
  • “I’d like to hear more.”
  • “How did that make you feel?”
  • “What was the financial impact?”

In broad terms, probing questions often begin with “What” or “How” because they invite more detail. Questions that begin with “Do you…” or “Are you…” invite personal reflection. “Why” questions can be problematic. They may put the respondent on the defensive or result in little useful information and require additional probing.

Related Resources

Share this article.

About Anne Sandberg

With a degree in Experimental Psychology and a masters in Industrial/Organizational Psychology, Anne Sandberg has 25+ years of experience in the human resources, training and management consulting arenas. Anne is President of ReadyToManage, Inc. and can be contacted at Anne.Sandberg@ReadyToManage.com

View all posts by Anne Sandberg →

Related Posts

Interview Guides for Hiring Managers

Leave a reply

Your email address will not be published. Required fields are marked *

*

* Copy This Password *

* Type Or Paste Password Here *

About the Editor and Primary Author

Jon Warner

Jon Warner is an executive coach and management consultant and in the past has been a CEO in three very different companies. Read more

Newsletter Subscribe

25% Off Coaching Guides

ReadyToManage

ReadyToManage is your one-stop shop for world class employee and personal development resources.  Our mission is to assist individuals and companies in developing management, leadership, and business skills in themselves and their employees through effective and affordable development materials and courses.

Newsletter Subscribe




Join Now!

Search Topics