Negotiating Skills Cartoon
We use negotiation skills almost every day of our lives and in many different ways. People can use negotiating skills to:
- Bargain on the price of a produce or a service
- Settle differences in a dispute situation
- Vary contracts, either formally or informally
- Agree on a goal or an outcome to aim for
- Arrive at comfortable terms to work together or to co-operate
- Find a compromise of some sort
All of these negotiating situations have one thing in common. They require two or more people to communicate with one another to reach a bargain or deal of some sort (even though we sometimes fail to do this!). However, negotiation is a special kind of communication because it uses a number of tactics and methods for communicating that are not usually part of normal everyday conversation or discussion.
In order to be successful in our negotiations, some prior clarity about what we really want is always a good idea, especially if the outcome matters to us enough. Hence, in an important negotiation, we should give ourselves the time to reflect and ideally write down the outcomes or goals that we are realistically seeking. These written aspirations will usually list what must be achieved, what should be achieved and what would be nice to achieve in the negotiation. By doing this kind of preparation, we significantly increase our chances of negotiating success.