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Recruitment and Selection

Interview Guides for Hiring Managers

Selection Diagram

Selection Diagram

“The job of the leader is to pick the right people to be part of the organization and to create an environment where those people can succeed.”

This quotation by Mort Meyerson, an American business leader, sums up the job of the leader as almost split in two: first, it is about smart hiring, and then it is about creating an environment in which good people can do their best – removing obstacles to excellent performance and getting out of the way of the day-to-day work.

Another business writer who has much to say on this topic is Jim Collins, co-author of the ground-breaking work, “Good to Great.”  In this book Collins said that the first thing a leader needs to do is:

“… get the right people on the bus, wrong people off the bus, right people in the right seats and then figure out where to drive.”

In effect, Collins is saying that selection and placement should precede the formation of a particular business strategy. To explain further, he wrote that:

“ …great leaders understand three simple truths. First, if you begin with ‘who,’ rather than ‘what,’ you can more easily adapt to a changing world. If people join the bus primarily because of where it is going, what happens if you get ten miles down the road and you need to change direction? You’ve got a problem. But if people are on the bus because of who else is on the bus, then it’s much easier to change direction.”

That is, getting the right people “on the bus,” or in your organization, or team, is essential to top performance.  Selection is therefore a manager’s first priority because if you don’t have the right people working for you, your job is made so much harder.

What all of the above boils down to, perhaps more than anything else, is making sure that your interviewing process is thorough.  One way to do this is to adopt the six step process shown in the selection diagram above.  These steps start at the top right and move around the outside of the rectangle clockwise.  These are Prepare, Evaluate, Question, Listen, Observe, and Decide.  In the center of the template is a resume review checklist you can use in screening and evaluating resumes and other application materials you may have.  This is only a quick checklist of what to look out for, but you can use the space to the right of the checklist to make a few hand-written notes that will help you perhaps when it comes to interviewing each individual.

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About Dr. Jon Warner

Dr. Jon Warner is a prolific author, management consultant and executive coach with over 25 years experience. He has an MBA and a PhD in Organizational Psychology. Jon can be reached at OptimalJon@gmail.com

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Interview Guides for Hiring Managers
About the Editor and Primary Author

Jon Warner

Jon Warner is an executive coach and management consultant and in the past has been a CEO in three very different companies. Read more

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