Recruitment and Selection
This quotation by Mort Meyerson, an American business leader, sums up the job of the leader as almost split in two: first, it is about smart hiring, and then it is about creating an environment in which good people can do their best – removing obstacles to excellent performance and getting out of the way of the day-to-day work.
Another business writer who has much to say on this topic is Jim Collins, co-author of the ground-breaking work, “Good to Great.” In this book Collins said that the first thing a leader needs to do is:
In effect, Collins is saying that selection and placement should precede the formation of a particular business strategy. To explain further, he wrote that:
That is, getting the right people “on the bus,” or in your organization, or team, is essential to top performance. Selection is therefore a manager’s first priority because if you don’t have the right people working for you, your job is made so much harder.
What all of the above boils down to, perhaps more than anything else, is making sure that your interviewing process is thorough. One way to do this is to adopt the six step process shown in the selection diagram above. These steps start at the top right and move around the outside of the rectangle clockwise. These are Prepare, Evaluate, Question, Listen, Observe, and Decide. In the center of the template is a resume review checklist you can use in screening and evaluating resumes and other application materials you may have. This is only a quick checklist of what to look out for, but you can use the space to the right of the checklist to make a few hand-written notes that will help you perhaps when it comes to interviewing each individual.