The Team Manager
Whether a manager’s team is small or large, a key part of the role is not only to think about the people within it but to also spend at least some time considering the needs and performance of the team as a whole. For the most part, this involves taking careful account of the relative maturity of a team (perhaps using Tuckman’s useful forming, storming, norming and performing model) and then working to ensure that all individuals in the group are working together in optimal ways. In a less mature team, this may mean playing a more “hands-on” role, using a clear leadership approach, making as many key decisions as necessary, dealing with any conflicts as they arise and offering as much one-to-one coaching as necessary. However, as the team matures, a manager can start to give the team a greater amount of overall room to operate and be more empowering, leaving individuals to determine how to achieve results that are most important.
- Coaching ability
- Conflict management skills
- Empowerment skills
- Leadership ability
- Organization/Planning skills
- Results orientation
Ingredients should be added, blended well and left to mature over time:
- Coaching ability: This refers to a manager’s ability to offer on-going assistance and guidance to people to help them realize their full potential.
- Conflict management skills: This refers to a manager’s capacity to manage any conflict encountered (conflict in which he or she is directly involved or is of others’ making).
- Empowerment skills: This refers to a manager’s ability to give people the freedom or the room to determine how they might go about achieving a personal goal or challenge.
- Leadership ability: This refers to a manager’s capacity to trust, coach and guide people to influence and take control of their own destiny, through their own efforts.
- Organization/Planning skills: This refers to a manager’s ability to build balanced and comprehensive strategies to achieve goals through careful preparation and organization.
- Results orientation: This refers to a manager’s capacity to maintain a firm eye focus on useful output results and outcomes and not just input activity and misdirected effort.
“Readiness Recipes” is a new article series exploring 26 different kinds of managers A-Z and the key ingredients that each needs for success. Stay tuned for more recipes and thanks for reading!