Training / Train-The-Trainer Cartoon
To stay efficient, effective, competitive, productive and profitable, the successful organization must recognize the need for ongoing, results-driven training or coaching programs which help to keep its people both knowledgeable and up-to-date. This ensures that individuals and teams are able to perform their work technically and also work together in optimal ways, from a human perspective, and thereby readily deal with the fast-changing challenges that they must face every day.
Even though the business need for good training is clear, how these training programs are best delivered, especially in these cost-challenging times is not so obvious. Many old methods and practices have diminished or are disappearing (such as multi-day off-site face-to-face classes for example) in favor of new approaches (such as online course or short focused workshops delivered in just half a day perhaps). These newer approaches claim to reduce costs of delivery but do they really work? In addition, it is also important to ask whether the training content is as appropriate as it could be, and can it be presented in more interesting or compelling ways? Unfortunately, busy line managers rarely have time for such questions and as a result, well-intentioned training can miss its mark or fail to deliver a large part of its expected benefits. For this reason, we need to pay much greater attention to the training professional and to their knowledge and expertise in finding and delivering the right kind of results.